Terms & Conditions

1. 1. Order Policy
   • Order Process: Most products are not created until an order has been placed for that item. Therefore, it is important to check and double-check your order to ensure everything is correct.
     
     
     
   2. Payment Policy
   • Accepted Payment Methods: Credit/debit cards, Paypal, Venmo, Apple Pay, and Google Pay are acceptable forms of payment.
   • Payment Terms: Full payment is required when order is placed.
     
     
     
   3. Shipping Policy
   • Processing Time: Processing times may vary depending on type and size of order.
   • Shipping Methods: Orders are shipped via USPS. However, larger orders may be shipped via another carrier, i.e.
     UPS or FedEx.
   • International Shipping: We do not ship outside of the United States.
     
     
     
   4. Return and Exchange Policy
   • Returns: If merchandise must be returned, it must be returned in its original state,
     meaning it should not be worn or washed before being returned. If it is worn or washed, no refund will be granted.
   • Exchanges: It is important to carefully review your order. Exchanges will only be permitted if there was an error caused by Designing By Grace Shop when fulfilling the order.
   • Time Frame: Any issues with orders received should be reported within 15 days.
     
     
     
   5. Design:
   • All artwork is original. Any reproduction of designs is copyright infringement.
     
     
     
   6. Quality Assurance Policy
   • Quality Control: We are committed to producing the best products possible.
     
     
     
   7. Customer Support Policy
   • Contact Information: If you have questions or concerns, please send an email to info@designingbygraceshop.com
     
     
     
   8. Privacy Policy
   • Customer data: Any data collected through subscriber or contact forms will be used to respond to customers’ questions and concerns and to send information about promotions and coupons. We do not sell customers information. Any data submitted during payment will only be used to process transactions.
     
     
     
   9. Cancellation Policy
   • Order Cancellations: Orders must be cancelled within one hour after order was placed.
     
     
     
   10. Promotions and Discounts Policy
   • Terms of Use: Promotions and discounts vary and will be implemented from time to time.
     
     
     
   11. Payment Processing:
   • We use Stripe, a trusted payment gateway, to  process transactions securely.
     • Full payment is required at time of purchase.
     
     
     
   12. Billing Information:
   • Customers must provide accurate billing information, including name, address,
     and card details. Any discrepancies may result in delays or order cancellations.
     
     
     
   13. Security Measures:
   • Your credit card information is not stored in our database. Credit/debit card transactions are processed via Stripe. Therefore, customers credit card information is protected through encryption and complies with PCI DSS (Payment Card Industry Data Security Standard).
     
     
     
   14. Authorization Holds:
   • An authorization hold may be placed on the customer’s card at the time of order to confirm funds availability.
     
     
     
   15. Fraud Prevention:
   • We reserve the right to refuse service or cancel orders that appear fraudulent or suspicious.Your credit card information is not stored in our database. Credit/debit card transactions are processed via Stripe. Therefore, customers credit card information is protected through encryption and complies with PCI DSS (Payment Card Industry Data Security Standard).